Lexus once again tops dependability study

August 7, 2008 7:40:07 AM PDT
Once again, Lexus stands at the top of J.D. Power and Associates vehicle dependability rankings. It's the 14th straight year the high-end brand owned by Toyota has held the highest ranking, though last year it shared the top spot with Buick, which is down to sixth place this year.

The study measures problems experienced by the original owners of vehicles after three years.

Ford Motor Company's Mercury brand ranked second, followed by General Motors' Cadillac.

Land Rover, which Ford sold this year to an Indian company, was the worst-performing brand.

Overall, the industry average shows another year of improvement. What's more, the types of problems reported are trending to what are considered "soft" problems.

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Top performers and runners-up in each category. An MAV, or multi-activity vehicle, refers to sport utility vehicles and crossovers.

Sub-Compact Car

  • Highest ranked: Hyundai Accent
  • Runners-up: Scion xA, Chevrolet Aveo
Compact Car
  • Highest ranked: Toyota Prius
  • Runners-up: Mitsubishi Lancer, Toyota Corolla
Compact Sporty Car
  • Highest ranked: Mazda Miata
  • Runners-up: Toyota Celica, Subaru Outback Sport
Midsize Sporty Car
  • Highest ranked: Chevrolet Monte Carlo
  • Runners-up: Toyota Camry Solara Coupe/Convertible, Mitsubishi Eclipse
Midsize Car
  • Highest ranked: Buick Century
  • Runners-up: Mercury Sable, Toyota Camry Sedan
Large Car
  • Highest ranked: Ford Crown Victoria
  • Runners-up: Mercury Grand Marquis, Buick Park Avenue
Compact Premium Sporty Car
  • Highest ranked: Honda S2000
  • Runners-up: BMW Z4, Porsche Boxster (tie)
Entry Premium Vehicle
  • Highest ranked: Lexus IS 300/IS 300 SportCross
  • Runners-up: BMW 3 Series, BMW X3
Midsize Premium Car
  • Highest ranked: Lexus ES 330
  • Runners-up: Lexus GS 300/GS 430, Acura RL
Large Premium Car
  • Highest ranked: Lexus LS 430
  • Runners-up: Lincoln Town Car, Cadillac DeVille
Premium Sporty Car
  • Highest ranked: Lexus SC 430
  • Runners-up: Ford Thunderbird, Porsche 911
Compact MAV
  • Highest ranked: Honda Element, Toyota RAV4 (tie)
  • Runner-up: Honda CR-V
Midsize MAV
  • Highest ranked: Toyota Highlander
  • Runners-up: Buick Rainier, Mercury Mountaineer
Large MAV
  • Highest ranked: Toyota Sequoia
  • Runners-up: Chevrolet Suburban, Ford Excursion
Large Pickup
  • Highest ranked: Toyota Tundra
  • Runners-up: Ford F-150 LD, Dodge Ram Pickup LD
Midsize Pickup
  • Highest ranked: Ford Ranger
  • Runners-up: Toyota Tacoma, Dodge Dakota
Van
  • Highest ranked: Mercury Monterey
  • Runners-up: Ford E-Series, GMC Savana
Midsize Premium MAV
  • Highest ranked: Lexus GX 470
  • Runners-up: Lexus RX 330, Volvo XC70
Large Premium MAV
  • Highest ranked: Lexus LX 470
  • Runners-up: Cadillac Escalade EXT, Cadillac Escalade/Escalade ESV

The list ranks vehicle brands by the number of problems reported per 100 vehicles:

    Brand Problems per 100 vehicles
    Lexus 120
    Mercury 151
    Cadillac 155
    Toyota 159
    Acura 160
    Buick 163
    BMW 164
    Lincoln 165
    Honda 177
    Jaguar 178
    Porsche 193
    Mitsubishi 197
    Hyundai 200
    Ford 204
    Infiniti 204

    INDUSTRY AVERAGE 206

    Audi 207
    Mercedes-Benz 215
    Nissan 224
    Pontiac 225
    GMC 226
    Mazda 228
    Subaru 228
    Chrysler 229
    Dodge 230
    Mini 233
    Chevrolet 239
    Hummer 241
    Scion 243
    Volvo 244
    Saturn 250
    Jeep 253
    Volkswagen 253
    Saab 254
    Isuzu 274
    Kia 278
    Suzuki 302
    Land Rover 344


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