Customers at the Windham Neighborhood Variety store now find the door locked and have to be approved by owner Jignesh Patel before they're let in.
Patel says 90 percent of his customers are regulars and are allowed in quickly.
Other times, he's refused to let in people whose faces he couldn't see clearly through the glass doors.
Patel says losing money is one thing, but he's more worried about protecting himself and making sure he can care for his wife and four-year-old son.
