FILE - This file photo taken Sept. 8, 2011, shows a BlackBerry smartphone using the "Messenger" service, in Berlin. (AP Photo/dapd, Oliver Lang, File) (AP Photo/Oliver Lang)
October 17, 2011 7:41:10 AM PDT
October 17, 2011 --
Trying to make amends for massive outages last week, Research In Motion announced a free premium apps giveaway for millions of its customers who may still feel jolted, and a month of technical support for some.