BlackBerry maker co-CEO calls outages unfortunate

FILE - This file photo taken Sept. 8, 2011, shows a BlackBerry smartphone using the "Messenger" service, in Berlin. BlackBerry users were hit with service disruptions to their smartphones for a second day on Tuesday Oct. 11, 2011 after an unexplained glitch cut off Internet and messaging services for large numbers of users across Europe, the Middle East and Africa. (AP Photo/dapd, Oliver Lang, File)
October 18, 2011 12:09:58 PM PDT
The co-CEO of BlackBerry maker Research in Motion is making only a brief reference to last week's outages as he opened a conference for software programmers in San Francisco.

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