A conductor on the nation's second-busiest commuter railroad is apologizing to riders.
Michael Shaw told riders Friday at four stations along the Metro-North Railroad to wait for an express train.
But that train was later canceled.
Yesterday morning, passengers found a letter of apology on their seats.
Shaw says he made 500 copies.
Shaw adds he was shocked and furious over the cancellation.
A Metro-North spokeswoman says the rail service shares Shaw's concerns, but does "not condone his methods of communicating them."