Have you switched cell phone carriers simply because you were lured in by a good deal?
Some companies have been making a big, and enticing push to get customers to make the switch - everything from sizeable rebates, to free televisions.
But some customer say they've spent months fighting to cash in on those deals.
If this sounds familiar, we have some help for you.
Watch Alicia Vitarelli's report in the video player above.
VIDEO: Cashing in on cell phone rebates