Consumer Reports lists top cars for owner satisfaction

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Consumer Reports lists top cars for owner satisfaction: Alicia Vitarelli reports on Action News at 4:30 p.m., January 15, 2018 (WPVI)

At Consumer Reports' 327-acre auto test track, new cars are put through the paces each year, as engineers perform safety, driving and comfort evaluations.

But Consumer Reports' car ratings also factor in how real people who drive the car every day feel about their purchase.

"Along with our professional car testing, we survey car owners to get their real-world experiences," said Consumer Reports Auto Expert Nick Kurczewski. "How satisfied are they with their car? Did the car meet their expectations and would they buy it again?"

So after tallying over a half a million responses, which vehicles are carrying the most satisfied drivers?

Nearly 90 percent of Toyota Prius owners would buy their hybrid again, putting it at the top of all compact cars. Owners say the car is great value for the money.

The Mazda CX-5 was the top Compact SUV. 82 percent would buy it again, saying they love how it drives and how it looks.

The Honda Odyssey was the favorite Minivan, with 88 percent of owners saying they would buy it again, citing its comfort, styling and driving.

Want a touch of luxury? Lincoln's new Continental wowed its owners; 91-percent said they would give their luxury sedan another go, telling Consumer Reports they were happy with the driving and comfort level in its spacious cabin.

The Ford F-350 took the top truck spot, with nine out ten owners saying they would buy their truck again. Customers were particularly pleased with the driving experience and rugged styling of this heavy-duty pickup.

Consumer Reports factors the data from owner satisfaction survey into a vehicle's overall car ratings.

And the most disliked car in Consumer Reports survey - the Mercedes-Benz GLA.

Buyers thought this car was a terrible value that failed to deliver on the expectation of luxury.

Consumer Reports factors the data from owner satisfaction survey into a vehicle's overall car ratings.

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