Dr. Malika Mitchell-Stewart said she had just finished her residency. On Dec. 18, 2021, she went to Chase's First Colony Bank to open an account and deposit a $16,000 check from her new job at Valley Oaks Medical Group.
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According to the lawsuit, staff members at the bank asked peculiar questions about the validity of her check and her employment as a doctor.
"As soon as Dr. Mitchell-Stewart showed employees at First Colony Branch her Check, they immediately treated her like a criminal," the suit states.
Mitchell-Stewart said bank employees denied her services and said the check was fraudulent.
"It was an unfortunate situation. They took my special moment away. I felt like a criminal. I've never done anything wrong," said Mitchell-Stewart."In order to get Texas medical license or a medical license at all, you have to have a clean record. You have to go to school for so many years, and they just didn't care. They didn't respect that. They didn't respect my credentials."
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"Dr. Mitchell-Stewart showed proof of identification. She showed proof that she was a doctor by presenting a business card. She even called employees from her medical group to confirm who she was," added her attorney, Justin Moore.
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When ABC13 reached out to Chase Bank officials regarding the incident, they sent the following statement:
"We take this matter very seriously, and are investigating the situation. We have reached out to Dr. Mitchell-Stewart to better understand what happened and apologize for her experience."
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