Chopper six was over Elm Street near Colwell Lane shortly before 8 p.m.
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Aqua crews were hard at work addressing the waterline fault to an 8-inch cast iron main.
The main gave way shortly after 6 p.m. and it affects 150 customers.
Aqua anticipates the repair will be completed around midnight.
A water wagon is on site to provide water for those affected.
West Elm Street is closed between Colwell and Plymouth roads.
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