The delivery driver was making stops along the 4300 block of Tackawanna Street in the city's Frankford neighborhood.
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That's when police say an armed masked man tied up the driver with a belt and drove the truck a few blocks to the 1600 block of Womrath Street.
The suspect was able to get away with a couple of packages.
The driver was not injured.
FedEx manager John Suarez says he spoke with the victim right after the incident.
"When he called me, he was in a really low voice. So I'm not sure if the guy was outside the truck, but he told me to call 911 and sent me his location," said Suarez.
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No arrests have been made.
Anyone with any information is asked to call police at 215-686-TIPS.