Brent Stephens and his son, Zack Sulpizi, were the focus of a Troubleshooters investigation three years ago.
Former customers said the pair operated under multiple business names and failed to complete contracted work.
"If the original story hadn't run, none of this, none of this would have happened," said Matt Chando.
In 2023, Chando and his wife told the Troubleshooters they paid the duo more than $27,000.
Jeanne Moriak reported paying $60,000, while Sharon Brudnicki and Gerard Maher said they lost $125,000.
All of the payments were for home improvement projects.
"We were scammed, we were taken," said Chando.
The New Jersey Attorney General's Office sued Stephens and Sulpizi, accusing them of failing to complete work, failing to make repairs after performing home improvements in a substandard manner, and refusing to issue refunds.
Those cases have since been settled.
When asked whether justice had been served, Chando said, "I don't know if justice has been served because I don't have an understanding of what happened. And they haven't communicated that to us."
Court documents reviewed by the Troubleshooters show the consent order permanently shuts down at least three of the pair's previous businesses.
Stephens agreed to a settlement of more than $275,000, with less than $40,000 - $39,489.34 - designated for consumer restitution.
Sulpizi must pay $255,201.66 in restitution.
"I guess, Nydia, I would say it's a nice consolation prize," he said.
Federal prosecutors have also brought charges.
Both Stephens and Sulpizi pleaded guilty to tax evasion and payroll tax fraud.
Sulpizi additionally admitted to fraudulently obtaining a loan intended to help small businesses during the COVID19 pandemic.
"Am I happy that these guys are facing some level of justice somewhere? Yes, because they were. They were really terrible people who did a lot of terrible things to normal people, everyday people," Chando added.
Under the New Jersey settlement, Sulpizi is permanently barred from owning or operating another home improvement business in the state.
Stephens is not subject to the same restriction, meaning he could legally take on new jobs.
As part of the consent orders, neither man admits to liability or wrongdoing.