On Wednesday morning, the United States Postal Service recognized Margot Townsend during a ceremony at the post office in Hamilton Township, Mercer County.
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In mid-January, she noticed mail was piling up outside an elderly resident's mailbox.
Townsend then heard the person yelling out for help and she called 911.
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First responders say the person had a medical emergency. They credit Townsend with saving the customer's life.