"So I had to go spend another $50 to $100 to buy another phone with another carrier when this phone was perfectly fine."
So Lorena brought a class-action lawsuit against AT&T Wireless and the case has now settled.
So if you bought or activated an AT&T wireless phone and had an AT&T wireless account with a P.A. billing address between August 7, 1999 and October 26th, 2004 you're eligible to get money back but you must submit a claim form.
Each subscriber is entitled to reach $10 cash per cell phone and up to a total of $50 per family.
Meantime, AT&T does deny the claims in the lawsuit and tells Action News it has no comment on the settlement.