Best Buy drops restocking fees

December 22, 2010

The electronics retailer has permanently dropped its restocking fees for returns and exchanges on opened items.

Best Buy used to charge a 15-percent restocking fee for opened items including notebook computers, digital cameras, and GPS devices.

That meant if a customer broke the seal on a $300 item, the fee to return it would have been a hefty $45.

But now that fee is no longer.

And if you paid a restocking fee between November 17th and December 17th, you can get reimbursed at any Best Buy store.

Keep in mind, though, a 25-percent restocking fee does still apply to products you've special ordered.

But Best Buy is also relaxing its return deadline. Purchases made between November 1st and December 24th can be returned through January 31st.

Copyright © 2024 WPVI-TV. All Rights Reserved.