Employees at KFC, Pizza Hut, Taco Bell to undergo sensitivity training

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Employees at KFC, Pizza Hut, Taco Bell to undergo sensitivity training. Alicia Vitarelli reports during Action News at 4:30 a.m. on August 10, 2018.

Employees at KFC, Pizza Hut and Taco Bell franchises nationwide will undergo sensitivity training.

It comes following an incident at a KFC in Mississippi in May.

A deaf woman says employees mocked her while she was trying to order food.

A nonprofit corporation that advocates for people with disabilities reached an agreement with the company that operates the fast-food franchises.

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