"The elderly gentlemen let him go inside the house and down in his basement," said Cinnaminson Township Police Chief Richard Calabrese.
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Chief Calabrese says a man in plain clothes, claiming to work for PSE&G, told the Cinnaminson homeowner he was there to inspect a gas leak.
Once inside, they say the suspect told the victim to wait downstairs while he went upstairs to check on something.
"After the guy left, he went and checked around and noticed his drawers were ransacked and some items were missing," said Chief Calabrese.
Investigators say he stole jewelry and money, but most importantly, he took this community's sense of security.
"We were petrified after it happened, being in the house. I mean we're old and look like a good target," said a neighbor who didn't want to be identified.
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"It's just kinda sad that people take advantage of things," said neighbor Walter Williams.
According to PSE&G, it's not uncommon for a utility worker to come to a home unannounced to inspect a gas leak or read the meter.
"If they're not wearing PSE&G clothing or they don't drive a marked vehicle, those are some big red flags to look for. But the key is to ask for identification," said Rebecca Mazzarella, a spokesperson for PSE&G.
Sadly, these imposter scams are growing. The Action News data journalism team discovered that more than 14,000 of these scams were reported in the Philadelphia, Camden and Wilmington metro areas in 2021.
That number doubled compared to the 7,000 imposter scams reported in 2020.
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Many of these scammers get away with it, but police are continuing to search for this suspect.
"We feel confident that we will solve this," said Chief Calabrese.
Cinnaminson police say they canvassed the neighborhood looking for surveillance video and are following up on some leads right now.
Anyone with information is asked to call Cinnaminson police.