Service restored for Verizon FiOS customers after experiencing internet issues overnight

Tuesday, November 12, 2024
PHILADELPHIA (WPVI) -- Verizon customers were reporting widespread internet outages across the Philadelphia area and much of the Mid-Atlantic region, down to Washington D.C., overnight Monday into Tuesday.

More than 10,000 people reported a problem in the Philadelphia area alone, according to DownDetector.

Reports first started coming in after midnight on Tuesday involving the FiOS internet service.

Complaints started tailing off at 3:45 a.m., with little to no reports after 4 a.m.

"A network issue early this morning disrupted service for some Verizon Fios customers in the Northeast a short period of time. As soon as the issue was identified, our engineering teams quickly restored the service," Verizon said in a statement to Action News.



The company's website offers a short message admitting there was a problem in the Philadelphia area and that they are working on a solution.
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