Consumer Reports: Buying refurbished headphones

Keeping up with technology is expensive - ven when it comes to headphones. But would you ever buy used?

When asked by Consumer Reports, some said they would buy used to save money, while others said they wouldn't buy something that was in someone else's ear.

It's not as unusual as you might think.

"An easy way to save money on headphones is to buy refurbished. You can get a great pair in perfectly good working order for a lot less than what you'd pay for new ones," says Consumer Reports Tech Editor, Thomas Germain.
Consumer Reports has recommended refurbished products for years. It's a great way to save on electronics, like phones and computers.

And they say some of Consumer Report's highly-rated headphone models can be as much as 50-percent off regular price.

"Refurbished headphones have usually been returned by another person. It could be because they didn't like them, or, in some cases, they needed a repair. But no matter what was wrong with them originally, by the time you get them they should be good as new," says Germain.

But they may not be in their original packaging.

So, where can you find them?

"When you're shopping for refurbished headphones, the best case scenario is you can get them directly from the manufacturer. But we've seen the best selections at places like Amazon, Best Buy and Walmart," says Germain.
Some retailers even have programs for refurbished products.

"Amazon has an entire Renewed Department with products that are guaranteed to look and function just like new," says Germain.

Best Buy has its Geek Squad Certified Refurbished program with the company's standard 15-day return policy.

No matter where you shop, make sure to check the details out before buying and make sure you can return them if something is wrong.

Consumer Reports does caution consumers to do their research before buying anything refurbished from a company they've never heard of because it can be hard to know exactly what you're getting.

For more information:

Consumer Reports: Great refurbished headphones
Consumer Reports: Should you buy refurbished electronics?
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