The Federal Communications Commission has contracted with some vendors to provide the service to consumers free of charge.
Here's what an FCC contractor can do:
Connect up to two of your converter boxes.
Perform a channel scan or rescan of your box.
Make minor adjustments to your antenna.
Show you how to operate your box.
"But you have to make sure that the person who says they're going to help you - one, doesn't charge you and two, is legitimate. So contact the FCC and make sure the company is listed and if they're not listed, do not let them in your home," Lance Haver of Philadelphia Consumer Affairs said.
You can find a list of installers contracted with the F-C-C at these links: http://www.dtv.gov/dtv_contractors.html or http://www.dtv.gov/contracts_awarded.html
You can also call by phone at 1-888-CALL-FCC.
Keep in mind, the installer cannot provide you with other services you're required to pay for like cable or satellite TV.
Some of the companies in our area contracted by the FCC are:
Apollo Industries
Best Buy (Geek Squad)
The Idea Guy
And remember, the transition to DTV happens on June 12th.
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