Family members tell Action News a 65-year-old woman who weighs about 400 pounds was having trouble breathing.
They called paramedics, but crews couldn't get her out of the second floor apartment in the 2800 block of Hull Road.
Firefighters had to cut the railing of her second floor balcony, and use construction equipment to lower her to a gurney.
The woman was taken to Our Lady of Lourdes Medical Center.