The DRC is designed to help residents and business owners with their recovery from Hurricane Irene and other recent storms and flooding. Representatives from the U.S. Small Business Administration will be available to answer questions about low interest rate loans.
Address: Packard Building
111 S. 15th Street, third floor
Philadelphia , PA 19102
Hours: 10 a.m. to 7 p.m. daily
Those with insurance, need to contact their insurance agent and file a personal claim before contacting FEMA. Disaster officials also recommend that you register before visiting a DRC so if you have any questions about the application process they can be answered face to face. You may visit any DRC regardless of where you live or work.
To register for assistance, call 1-800-621-FEMA (3362). Disaster assistance applicants who have a speech disability or hearing loss and use TTY should call 1-800-462-7585 directly. Or register at DisasterAssistance.gov; the screens will prompt you through the registration process. You can also apply by web-enabled device at m.fema.gov.
For those who use 711 or Video Relay Service (VRS), call 1-800 621-3362. Operators assist callers seven days a week from 7 a.m. to 10 p.m.
When applying for assistance, applicants should have the following information available:
Social Security Number (including spouse)
Private insurance information, if available
Address and zip code of the damaged property
Directions to the damaged home or property
Daytime telephone number and current mailing address
There are five private parking lots within two blocks of the DRC and SEPTA routes within one block of the DRC include:
Subway/El
Broad Street Subway - City Hall
Market-Frankford Line - 15th St
Bus
Route 5 - Penn's Landing to Frankford Transportation Center
Route 9 - Andorra to Center City and Independence Mall
Route 12 - Kingsessing to Society Hill
Route 17 - South Philadelphia to Penn's Landing
Route 21 - 69th St to Penn's Landing
Route 27 - Plymouth Meeting Mall/Barren Hill to Center City
Route 31 - Overbrook Park to Center City
Route 32 - Roxborough to Center City
Route 33 - Tioga to Penn's Landing
Route 38 - Independence Mall to Wissahickon Transportation Center
Route 42 - Wycombe and West Philadelphia to Penn's Landing
Route 44 - Ardmore and Gladwyne to Independence Mall
Route 48 - North Philadelphia to Penn's Landing
Route 62 - Andorra, Roxborough and Manayunk to Center City
Route 124 - Center City to King of Prussia and Chesterbrook
Route 125 - Center City to King of Prussia and Valley Forge
Trolley (15th St stop)
Route 10 - Lancaster Ave
Route 11 - Woodland Ave
Route 13 - Chester Ave
Route 34 - Baltimore Ave
Route 36 - Elmwood Ave
Click here for FEMA's website.
