Honeywell Aerospace released a survey that signals a shift among consumers. The 3,000 adults from the U.S., U.K. and Singapore shows they are willing to give up certain amenities in order to get online during a flight.
Almost 90 percent of fliers would give up an amenity on their flight -- preferred seats, extra legroom and more -- to be guaranteed a faster and more consistent wireless connection. This finding potentially alters how passengers define comfort on flights.
In-flight Wi-Fi service causes frustrations for nearly nine in ten users worldwide. Inconsistent or slow connections disappoint fliers most.