SEPTA launches new bus network as riders react to route changes
PHILADELPHIA (WPVI) -- SEPTA reported no problems Sunday as it rolled out changes to 30 bus routes, a shift that arrives just one day before students across Philadelphia return to classrooms.
The New Bus Network officially began Sunday, marking the first phase of a systemwide overhaul. While some riders welcomed the adjustments, others said the changes disrupt their routines.
Sandra Williams of South Philadelphia said she's pleased so far. "I'm satisfied with them. SEPTA's been alright with me," she said.
The transit agency has discontinued routes 35, 47M, 62, 78, 80, 89 and 106, while adding two new lines. Route 72 now connects the Frankford Transportation Center to Cedarbrook Plaza, and Route 76 serves riders in North and South Philadelphia.
Five routes were extended, including Route 45, which now provides daily service to the Navy Yard.
Commuter Tosha Hays Jones said the changes have made her weekend commute easier. "It was nice. I got dropped off where I needed to be. I didn't have to wait on the train. I didn't have to transfer or walk from the train station," she said. She added that the new service helps her avoid spending money on ride shares. "I think they're listening to the people and listening to what works and doesn't work, and I just think it's a great benefit."
But not everyone feels heard. West Philadelphia resident Aaliyah Ferguson said the changes have upended her schedule. "I think the new bus route is ridiculous," she said. Ferguson said losing her route has made commuting more difficult. "Half the time the buses break down, the train breaks down. Then the buses don't be having air. They want us to pay the money for the bus and then ya'll taking buses we really need."
To help riders navigate the new system, SEPTA has installed 13,000 signs across the city and will deploy ambassadors Tuesday morning to assist commuters. The agency encourages riders to check updated schedules on its website or app.
Phase 2 is scheduled for February.
