PHL outage causes back up in travelers during busy holiday travel weekend

Travelers on the road are seeing delays, too.

Briana Smith Image
Monday, December 2, 2024 12:14PM
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PHILADELPHIA (WPVI) -- Not one but two power outages in Terminal D at Philadelphia International Airport caused quite the headache for travelers this weekend.

"Got to the airport saw the lights were out, the lines were converging so flights may take off they may not take off," shared Cedric Jordan who was trying to fly home to Atlanta.

Terminal D was full of people and luggage, some waiting for over two hours.

Some families returned yet again to no power after spending hours at PHL on Sunday, initially trying to make it home.

"At this point I would ditch my bag and everything again to get through security and get on a plane," noted Angela Morgenstern traveling back to Panama City with her family.

Terminal D lost power around 2:30 p.m., on Saturday. It impacted several boarding gates and baggage checks.

"There was no communication about the delays or power outage even though it started an hour before we got here," said Craig Elliott.

Three hours later, power was officially restored.

However, residual issues continue.

"Because of all these delays we would be passing my son's birthday, so he's now going to be two and they wouldn't allow him on the flight as an infant," explained Peter Landry.

Peter Landry had been sitting at a terminal with his wife and almost two year old son since 9:00 a.m., on Sunday.

They were visiting for the holidays, now they're trying to make it home to Norway- after being delayed and rebooked since 3:00 on Saturday.

"We're spending about 2,000 extra dollars because of delta delays," Landry said.

Meanwhile, their luggage made it to what was supposed to be their first destination. He said they ran out of essentials they packed for their infant and were told they won't be getting their luggage until they make it to their end destination.

A spokesperson for the airport said after Saturday's outage they had to bring in a generator to restore power.

That generator failed resulting in Sunday's power outage.

What caused the initial outage is still under investigation.

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