LCD or Plasma screens?

July 22, 2008 7:30:00 AM PDT
According to a mystery-shopper survey, the electronics salespeople don't know much about the differences between LCD and Plasma flat screen TVs. But they still steer you to the more expensive LCD sets. According to the study by J.D. Power and Associates, customers are told three out of four times that an LCD set would be better for them than the plasma type.

Plasma sets are generally less expensive than similar-sized LCD ones. The survey found salespeople often warn consumers that images can "burn" into plasma screens. But that hasn't been an issue for several years.

The report is based on the experiences of more than 2,000 mystery shoppers during the last six months.