Officials at Tullio Arena tell the Erie Times-News that a software problem allowed a "handful of tickets" for the band's Aug. 27 concert to be ordered for free Thursday morning through the arena's ticketing web site, www.erieevents.com .
Box office manager Ann Noble says arena officials know who got the free tickets, however, and they will not be honored. Instead, those customers will be sent letters and given the opportunity to purchase the new tickets for the same seats.
Noble says of the glitch, "It's a first. We just recently got into electronic ticketing and that's where the error occurred."
Tickets for the concert are $47.50 and $35.