Passengers can exchange Samsung Galaxy Note 7 phones at Philadelphia International Airport

WPVI logo
Wednesday, October 19, 2016
Samsung representatives at airport to help with Galaxy Note 7 recall
A burned Note 7 is seen next to a laptop. The devices were recalled for fire risk.

PHILADELPHIA (WPVI) -- As Samsung faces legal trouble over its Galaxy Note 7 smartphones, the company is offering help those about to board a plane at airports across the country.

Owners have filed the first class-action lawsuit related to the massive recall.

They are asking for damages because they had to keep paying down their contracts while waiting for replacement phones.

Samsung told everyone who owns a Note 7 to shut off the phones and stop using them immediately amid reports of the phones catching fire.

The Note 7's aren't even allowed on U.S. flights anymore.

To help out customers, Samsung has set up an exchange program at some of the country's busiest airports including Philadelphia International.

Anyone with one of the phones can quickly swap them out or get a refund before going through security.

After calling a hotline, you will be connected with a representative on-site.

Despite offering the last-minute help, Samsung is urging people to get new phones before arriving at the airport.