SEPTA apologizes for train delays

May 31, 2013 9:04:37 AM PDT
The transit system serving the Philadelphia-area is apologizing to riders after a series of train delays that affected nearly all its regional rail lines to the suburbs.

The Southeastern Pennsylvania Transportation Authority says the issues started when an inbound train on the Paoli/Thorndale line broke down during the Thursday evening commute. SEPTA says it broke down at a critical point, leading to a switch issue.

In a letter to riders posted on its website, the agency says the problem "cascaded," affecting nearly all of the rail lines. Sixty-eight trains were delayed anywhere from six minutes to nearly an hour.

SEPTA also says it's sorry for taking about 30 minutes to communicate the problem to riders.