'McDonald's Mary' celebrates 40 years at work

Beccah Hendrickson Image
Monday, August 19, 2019
'McDonald's Mary' celebrates 40 years at work
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'McDonald's Mary' celebrates 40 years at work. Beccah Hendrickson has more on Action News at 6 p.m. on August 19, 2019.

DOWNINGTOWN, Pennsylvania (WPVI) -- If you've ever been to the McDonald's on Lancaster Avenue in Downingtown, you've probably met Mary DelRossi. She's the drive-thru specialist who is celebrating 40 years working there. She's by far one of the longest-tenured employees.

"It opened January of 79, I came in August of 79," she explained. DelRossi has sort of a formula to how she's kept the same job for decades.

"You keep treating customers good and they'll come back to you. You give them good, awesome service and they'll tell other people," she said.

It's a trait not lost on her bosses.

"A customer came in with her car packed full and two little kids and she said to me, 'You know we were leaving today to move across the country just my kids wouldn't go until we got to say goodbye to Mary,'" said Laura Sander, the owner of the McDonald's franchise where DelRossi works.

Sander helped organize a party to honor DelRossi's 40 years, complete with cake, decorations and plenty of customers who wanted to sing her praises.

"We come here almost every day and just from my voice, she knows what I want," one customer said.

"She serves people with a smile," said another.

"I just love my customers and I'll say to them thank you, have a great day and just lift their spirits," said DelRossi.

After 40 years at the same job, a lot of people would be thinking about retiring or trying something new, but as for Mary, let's just say she's not leaving this drive through anytime soon. She has "maybe 15, 20 more years," she said.