United mistakenly flies Kansas-bound dog to Japan

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Thursday, March 15, 2018
United Airlines changing pet policies
United Airlines changing pet policies. Tamala Edwards reports during Action News Mornings on March 15, 2018.

KANSAS CITY, Mo. -- United Airlines says it's investigating after mistakenly flying a Kansas family's dog to Japan.



KCTV reports that Kara Swindle and her two children flew from Oregon to Kansas City, Missouri, Tuesday on a United flight.



They went to a cargo facility to pick up 10-year-old Irgo, a German shepherd, but were instead given a Great Dane. Swindle, of Wichita, Kansas, learned Irgo had been put on a flight to Japan, where the Great Dane was supposed to go.



Airline officials in Japan put Irgo on a flight back to Kansas City. It isn't clear when the dog will arrive.



The news of Irgo's unplanned odyssey comes as United admits another dog died after a flight attendant forced it to travel in an overhead bin on a Houston-to-New York flight.



United apologizes after dog dies. Matt O'Donnell reports during Action News Mornings on March 14, 2018.


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Information from: KCTV-TV, http://www.kctv5.com



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