"Scratch and dent" appliances are new, not used. And many of them are neither scratched, nor dented.
Jules Ciamaichelo of Robert Stevens explains that many of the appliances they buy from manufacturers are from canceled orders. For example, an order might be canceled if an appliance doesn't fit through a door or up a set of stairs.
Robert Stevens buys appliances like that for about 30% off of the usual cost. Then they sell them for about 30% off of regular retail.
Certain items, especially those that are unusual sizes, custom orders or very high end, sell for 50% off retail.
Azlee Sharpe of East Oak Lane was able to save 50% on a wall oven. It fit the space in her kitchen, and though it had a small dent on the side, that side won't be visible once it's installed.
Among other items in stock during our visit, one refrigerator that had a small chip in the surface. That chip could be easily patched with some paint or a marker.
They also had a stove that regularLy sells at Lowe's for $1548, on sale for just under $950.
A 9-thousand dollar GE Profile range, that was used at a home show, was half-price.
Robert Stevens offers delivery, installation, and discounts on extended manufacturer's warranties. And the item you look at in the store isn't a sample -- it's the same one that ends up in your house.
For more information about Robert Stevens, click here.