Cobb County Transit Director Rebecca Gutowsky told the Marietta Daily Journal the driver should have called dispatch for assistance and not confronted the passenger.
Police say the driver went to the back of the bus to keep a quarrel from escalating in Kennesaw on Monday and a female passenger grabbed a pen from the driver's pocket and stabbed him several times in the face.
He was suspended by Lombard, Ill.-based Veolia Transportation, which provides drivers for the system. Veolia spokeswoman Valerie Michael says the company is still investigating.
She says the bus driver is doing fine.
